Ah, yes, the vanity of all of us... wanting to have a metal bolt placed in our skull because it is so very attractive. What with my facial paralysis and this titatium post, I think I must be ready for the runway! Move over, Supermodels of the world!! The BAHA models are taking over!
How sad is it when the brain surgery was the easiest part of this whole experience? I think I would rather have the surgery again than have to deal with my insurance company! I finally just got my BAHA surgery - from last November - paid last week. It was pre-approved and everything. The surgeon got paid his portion, but the hospital did not. I was able to finally determine that the hospital entered the wrong code - one number off. But anytime I called the billing department, they insisted that they just enter what the doctor tells them to and they don't make mistakes. I finally got so frustrated that last month I called the hospital administrator and refused to speak to anyone else. It was taken care of the next day - and guess what - it was just a keying error on the part of the person who entered it in the computer. Gee, isn't that what I said last December??? Well, needless to say, I got phone calls from everyone apologizing and since I had written down names, titles, dates and times of conversations, I think a lot of people got read the riot act that day. Moral of the story - go right to the top of the totem pole if you want anything done.
Anyway, I have heard that BC/BS does pay for BAHA's. I remember it coming up in a conversation with my audiologist. You need to enlist the help of your audiologist and surgeon on this one. They know how to word things so they are covered.
Now, if you'll excuse me, I think I'll go admire the beautiful metal thing sticking out of my head.
Lori
