I am so sorry that you had a bad experience. However, my surgery at Emory University Hospital in Atlanta was a great success. I did have several opinions in Florida and Georgia and chose Emory due to the fact that they did have one of the top ENT hospitals as well as a great team of doctors in Dr. Mattox and Dr. Olson. The choice that I made was the right choice for me. My surgery was a year and a half ago and you cannot tell I had surgery. I am sure you hear success stories about hospitals on the west coast, but they also have bad experieces as well. I have been on this list and others for a couple of years and I have personally read the good and bad outcomes. So just know that what happened to you could happen anywhere. I pray that you will make a complete recovery. I do not know what you are going through, but do know that after time alot of peoples symtoms do get better.