Author Topic: Anyone else not receiving an email when you have a PM ?  (Read 4165 times)

leapyrtwins

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Anyone else not receiving an email when you have a PM ?
« on: July 14, 2010, 09:53:34 pm »
I just logged on and noticed that I have two messages in my message box dated 7/12/10, but I never received emails notifying me that I had them like I usually do.

Anyone else have this issue lately?  And is it something that the folks @ the ANA are working on?

Jan
Retrosig 5/31/07 Drs. Battista & Kazan (Hinsdale, Illinois)
Left AN 3.0 cm (1.5 cm @ diagnosis 6 wks prior) SSD. BAHA implant 3/4/08 (Dr. Battista) Divino 6/4/08  BP100 4/2010 BAHA 5 8/2015

I don't actually "make" trouble..just kind of attract it, fine tune it, and apply it in new and exciting ways

jaylogs

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #1 on: July 15, 2010, 03:33:24 am »
Ya Jan, I did have the same issue the other day....one was sitting in my inbox and I didn't get an email about it.  I thought maybe it had gotten sent to my spam box and I dumped it without looking, but it seems not now!
Jay
8.1mm x 7.8mm x 8.2mm AN, Left Ear, Middle Fossa surgery performed on 12/9/09 at House by Drs. Brackmann/Schwartz. Some hearing left, but got BAHA 2/25/11 (Ponto Pro) To see how I did through my Middle Fossa surgery, click here: http://www.caringbridge.org/visit/jaylogston

ppearl214

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #2 on: July 15, 2010, 03:59:51 am »
I have received email notifications for PM's that I had here within the past 24 hours.  If anyone else (other than Jay and Jan) is running into this issue, please note here so we can research it out.... also, please check your profiles to make sure that your PM Email notification is turned on.  If this continues, will report to the "powers that be".

Is anyone else having this issue within the past 5 days?  Please note here.

thanks!
Phyl
"Gentlemen, I wash my hands of this weirdness", Capt Jack Sparrow - Davy Jones Locker, "Pirates of the Carribbean - At World's End"

Debbi

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #3 on: July 15, 2010, 06:53:52 am »
Me, too. I just checked my inbox and found a message from you, Jan, dated 12 July.  Hmmm

Debbi
Debbi - diagnosed March 4, 2008 
2.4 cm Right Side AN
Translab April 30, 2008 at NYU with Drs. Golfinos and Roland
SSD Right ear, Mild synkinesis and facial nerve damage
BAHA "installed" Feb 2011 by Dr. Cosetti @ NYU

http://debsanadventure.blogspot.com

DR

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #4 on: July 15, 2010, 07:39:19 am »
My most recent PM was received last week.  I did receive an email.

(possibly stupid question, but that is what I am here for...)  Did you check your "Personal Message Options" to make sure the "Notify by email" was still properly set?
AN right side 12mm x 9mm x 9mm
Middle fossa surgery 11/4/09 at House (Dr. Brackmann/Dr. Schwartz)
Tumor removed, no facial issues, hearing intact!
http://denvstumor.blogspot.com/

"The greatest trick the devil ever pulled was convincing the world he did not exist."

saralynn143

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #5 on: July 15, 2010, 07:52:47 am »
I received one July 10, with an e-mail.

Sara
MVD for hemifacial spasm 6/2/08
left side facial paresis
 12/100 facial function - 7/29/08
 46 - 11/25/08
 53 - 05/12/09
left side SSD approx. 4 weeks
 low-frequency hearing loss; 85% speech recognition 7/28/08
1.8 gram thin profile platinum eyelid weight 8/12/08
Fitted for scleral lens 5/9/13

CHD63

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #6 on: July 15, 2010, 08:05:42 am »
I am getting email notifications of PMs.

Clarice
Right MVD for trigeminal neuralgia, 1994, Pittsburgh, PA
Left retrosigmoid 2.6 cm AN removal, February, 2008, Duke U
Tumor regrew to 1.3 cm in February, 2011
Translab AN removal, May, 2011 at HEI, Friedman & Schwartz
Oticon Ponto Pro abutment implant at same time; processor added August, 2011

Kaybo

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #7 on: July 15, 2010, 08:49:59 am »
I have just received no PM's for a long time...guess nobody loves me anymore!  JK...

K   ;D
Translab 12/95@Houston Methodist(Baylor College of Medicine)for "HUGE" tumor-no size specified
25 yrs then-14 hour surgery-stroke
12/7 Graft 1/97
Gold Weight x 5
SSD
Facial Paralysis-R(no movement or feelings in face,mouth,eye)
T3-3/08
Great life!

Soundy

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #8 on: July 15, 2010, 09:50:46 am »
I have had PMs sit in box a day or two before noticing there is one ...and no email notices ...gonna go check and see if PM notification is checked ... so long since I have looked at my profile I honestly don't remember if it is checked or not
3mm AN discovered Aug 2004
Translab July 2 ,2007
3.2cm x 2.75cm x 3.3cm @ time of surgery

Soundy

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #9 on: July 15, 2010, 09:57:51 am »
eamil notification was marked Always  ... I did check the Show a popup when you receive new messages?  option box ...
3mm AN discovered Aug 2004
Translab July 2 ,2007
3.2cm x 2.75cm x 3.3cm @ time of surgery

jaylogs

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #10 on: July 15, 2010, 05:37:07 pm »
I double checked the settings, it is set on "Always"....
8.1mm x 7.8mm x 8.2mm AN, Left Ear, Middle Fossa surgery performed on 12/9/09 at House by Drs. Brackmann/Schwartz. Some hearing left, but got BAHA 2/25/11 (Ponto Pro) To see how I did through my Middle Fossa surgery, click here: http://www.caringbridge.org/visit/jaylogston

leapyrtwins

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #11 on: July 15, 2010, 09:08:45 pm »
I double checked my setting and it was set to Always - so that wasn't the problem.

Perhaps the glitch was only on July 12.  That's the day I didn't receive emails for 2 PMs and the day I sent the PM to Debbi.

I did get notification of a PM last night, so hopefully the problem has resolved itself.

Kaybo -  I'm going to PM you just so you don't feel left out  :)

And Lori, if you're reading this, I sent you a PM or two last night.  If you didn't get email notifications, check your message box.

Thanks,

Jan
Retrosig 5/31/07 Drs. Battista & Kazan (Hinsdale, Illinois)
Left AN 3.0 cm (1.5 cm @ diagnosis 6 wks prior) SSD. BAHA implant 3/4/08 (Dr. Battista) Divino 6/4/08  BP100 4/2010 BAHA 5 8/2015

I don't actually "make" trouble..just kind of attract it, fine tune it, and apply it in new and exciting ways

Captain Deb

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #12 on: July 24, 2010, 08:07:42 pm »
Holy moly, I didn't even know you could do this and I've been on here for years!!  I just enabled this function. Yahoo!

Capt Deb
"You only have two choices, having fun or freaking out"-Jimmy Buffett
50-ish with a 1x.7x.8cm.AN
Mid-fossa HEI, Jan 03 Friedman & Hitselberger
Chronic post-op headaches
Captain & Designated Driver of the PBW

dalern

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Re: Anyone else not receiving an email when you have a PM ?
« Reply #13 on: July 25, 2010, 01:38:03 pm »
I too just had that problem.  I happened to check the site and found a PM that was send either yesterday or the day before, but I got no email notification.
~Dale
Dale Barnes, RN, MSN, CLNC
Tarzana, CA
1998 Sudden Onset Idiopathic Sensorineural  hearing loss diagnosed at House Ear Institute, Los Angeles
BAHA June 30, 2010 Dr. Jeffrey Harris UCSD San Diego