Yes, HEI has been used MANY times over the years...it was because of this discussion forum that I myself used them (Drs. Brackmann/Schwartz). They really do know their business there. But, as a disclaimer, there are MANY good doctors all over the country as well, so if you all are still in the research phase of this nice little thing, treat their opinions not as written in stone but as another opinion. In the end, whatever decision you do decide to make, and if it feels good for you, it is the RIGHT decision...regardless if it is from HEI or not. Good luck to you all and let us know how it goes! If you have anymore questions about HEI please don't hesitate to ask it either out here for everyone, or PM me, as I have a rather lengthy blog of sorts that I can share with you about my experience with HEI and how they do everything there. Again, good luck!
Jay