I am still very happy with my Transear. When I had it for about a month, my dog got it and chewed the wire. I sent it back for repair. It took about two weeks to repair. About a month ago I had to send it back again because the wire disconnected. I was a little worried that the wire would be an ongoing problem but it has not been. I had to pay for the first repair because it was my fault (or my dog's fault) and my initial warranty period was up. No charge for the second repair. I am a prosecutor. The Transear has been very helpful to me in the courtroom. I could hear most witnesses and the judge without it, but I had difficulty hearing defense lawyers or other prosecutors sitting on my deaf side. Yesterday the court reporter complained that she could not hear a defendant on my deaf side and I could hear him. Susan