I received a phone call today from a member who reported recent chatter about TransEar, encouraging me to get back online. There are a couple of things in this string than I can clarify. First, setting up an account with us is easy for an established business, and I know of no case where that process has slowed our ability to respond. Next, after we receive the needed ear impressions and audiology data, we normally ship within 48 hours. Finally, the Starkey Destiny and TransEar are completely different products. The Starkey product is a conventional air conduction hearing aid with an innovative feedback control algorithm. This allows the hearing aid to be "cranked up" to high gain without feedback. In turn, the high sound pressure level generated by the speaker creates the vibrations that can pass through the skull to the other side, where the working cohclea is located. Usually called a transcranial CROS, air conduction instruments have been used for this for a long time. The thing that is new with the Destiny is the improved feedback control circuit.
TransEar uses direct bone conduction with an electro-mechanical oscillator mounted in the dead ear, and the oscillations are carried directly to the boney portion of the ear canal. So, one could say that a high-powered hearing aid such as the Destiny vibrates the air, which in turn vibrates the bone. TransEar directly vibrates the bone, and the only thing in the way is about 0.2 mm of skin with a properly fit transfer unit (the part that goes in the ear). Hope this helps.
Boppie, if you would like to call me at the number listed on our web site, I'll look out for your order once I know who you are. I can also give you an idea of what to expect.