Cheryl, I can just give details and maybe help a little...
I use settings 2½ and 3 for enough benefit. When I turn up to 4 I get some squirrely sounds, I guess that is too much sound.ÂÂ
I did need some fine grinding on mine two times, where the skinny part was. Each time we filed a teensy bit. I recall the skinny part was too high on the top edge. How would one ever guess what that opening looks like in shape? The audiolost would ask me if it hurt on the front, the back, the top? One time I felt the area in the front near the jaw bone was hurting because I could feel it hurt a little when I moved my jaw to talk. She ground that part a little.ÂÂ
Don't let the sore spots get too bad before you get it filed. I took mine out for a few days to let the sore spots go away before I got the second grinding session. Also, check out the ear shell for red spots where the ear unit pushes up against the cartilage. When this got sore, I couldn't tell the difference where the discomfort is coming from.
As time goes by my transear gets easier to slip inside. I had the fat pack put in my translab incision too. But my biggest problem was the fit in the second curve that has a unique size and curvature. Possibly, we are each unique in the skullÂÂ
Rick Gilbert (TransEarGuy) told me they'd keep fitting my unit until we got it to work. Let me know how it is going.