Hi Geoff, the insurance aspect is so frustrating, isn’t it? I wanted another opinion from John’s Hopkins but they wouldn’t even let me self pay. That’s amazing they called you on a weekend to help ease your concerns, empathy from the surgeon and the whole team makes a huge difference to me too. The surgeon at Georgetown spent 2 hours with me, trying to calm my anxiety. Then when I went to the other surgeon, in my first appt the PA and surgeon had this banter going on joking around with each other while I was in a state of fear and depression. But in subsequent appointments there were things he said that bothered me, plus a few mistakes he made (he thought my tumor was in my other ear, and he said I only have 5% hearing left but my hearing is really good). Just didn’t give me a feeling of confidence. I couldn’t get past all my doubts about him even though he has good credentials and good reviews.