ixta:
It starts at invoice unless we are advised of any delays in scheduling the person to be fitted. Please do not anticipate "fitting problems." Yes, TransEar fits deeply in the canal, and yes, minor modifications through light sanding are usually required to ensure day-long comfort for most users (sometimes more than once). But this is not some torture chamber exercise. Most of the members of this forum - at least those I am personally familiar with - who have required remakes needed them because the transfer unit was not tight enough and they weren't receiving the desired gain, not the other way around. If you will email me privately I'll send you the complete fitting guide that we provide to the audiologist, and you can follow step by step what is going to be required.
As I said previously, the trial period is not something to get worked up over. You should instead look forward to regaining some sense of hearing from your dead side, and everything else will fall into place. If you are a good candidate for TransEar, you will know so rather soon after you are fitted, I think, and if the experience is "two-thumbs-up," it will only get better over time.
Regards,
Rick Gilbert