Please be very cautious as you consider getting the Sophono for you or your child. My daughter had the implant on both sides in September of 2012. She has been in constant and horrible pain since the day of the surgery. My daughter has not been able to attend school or participate in any other activities that she loves since surgery, she is 12 years old and her life has been completely taken away from her.
When I told the Sophono representative about her pain at the switch on in October, he said that he had never heard of anything like that happening and he would get back to us, we never heard from him again. It took me 4 months to get the doctors to take us seriously and she was admitted to Primary Childrens Hospital last week where the doctors can not even agree on a diagnosis. It has been incredibly difficult to get any support from the people at Sophono, they keep saying they are assisting us and then do nothing, meanwhile my daughter is in excruciating pain and has lost much of the quality of her life.
I have asked for their assistance on Facebook, and they give the cookie cutter answer that they are in contact with our doctors and audiologist which is not true, once again we are left with no support and no answers.
I am not saying this will be your experience, just saying, be careful and make the decision with your eyes wide open.
On a side note, the only other child who has had this surgery in our state, is also having the implants removed.
Good luck, our thoughts and prayers are with you.
