Author Topic: Is This Ethical (Insurance Related)?  (Read 30352 times)

Jim Scott

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Re: Is This Ethical (Insurance Related)?
« Reply #15 on: December 31, 2006, 04:13:37 pm »
Interesting thread - but one that I thought I was done with.  However, my very astute and insurance-savy wife (who used to be an insurance claims adjuster), after listening to me recount this situation to her, gave me some information that I thought was relevant to this issue of doctors and insurance billing.

She informed me that, in some (not all) multi-doctor practices, not every doctor accepts every medical insurance plan.  One may be affiliated with BC or Aetna - and nothing else.  Another may take two or three other medical coverage plans - but not BC or Aetna.  This simplifies their billing, I guess.  When a specific surgeon in a surgical practice is engaged by a patient and he does not accept that patients  particular medical insurance, he can have another doctor in the practice bill your insurance company, anyway, listing the chief surgeon (the guy operating on you) as an 'assistant'.  Apparently, the insurance companies are well aware of this practice and agree with it, making it legal and, I suppose, ethical.

Be aware that insurance laws, whether covering medical, auto or anything else that can be insured, differ from state to state.  I live in Connecticut and the information I just provided may not apply to other states, such as New Jersey.

I don't really buy the explanation fenimore was given by the neurosurgeon he consulted; that 'established' physicians don't 'have' to accept medical insurance and the patient has to 'negotiate' the doctor's fee with him.  That may be so - but it makes little sense.  Most medical insurance plans 'discount' doctor's fees by perhaps a third - or what the insurance company deems 'the average' fee for the surgery and the area.  Thus, on a $60,000. operation, BC might pay $40,000. to the surgeon.  Does anyone really think that a vulnerable AN patient is going to get a better 'deal' from the surgeon?  Besides, with major operations such as AN removal, who is going to have tens of thousands of dollars to pay the surgeon's fee?  That is a path to bankruptcy.   

My AN neurosurgeon, one of the best in the state - a courtly man in his late 60's with over 30 years of experience - told me at our first consultation that he accepted just about all insurance plans on the market and always accepts whatever they pay, which was plenty, in my case.  No talk of my having to personally negotiate his fee with him and then pay it out of my pocket (fat chance) because he was too experienced and self-important to accept medical insurance as payment. However, that was me and this is Connecticut.  New Jersey is apparently much different.

If doctors and surgeons - nationally - start adopting the New Jersey attitude of refusing to accept medical insurance as payment for their services, we're all in trouble, doctors and patients alike.   A simple PCP office visit can run well over $100. in many cases and surgery can easily slip into almost six figures for some operations.  Who can afford this?  I'm against 'nationalized' health insurance for a variety of reasons, mostly the fear of medical care becoming rationed and standards lowered, but if too many doctors adopt this 'no medical insurance accepted' attitude fenimore described, we may end up with it.  I think that would be unfortunate, but if so, doctors arrogantly refusing medical insurance and demanding that patients 'negotiate' the doctors fee with him could bring us to that.

Let's hope this is a New Jersey-only situation as N.J. is notorious for having whacky insurance laws (many insurance companies refuse to write policies in N.J.) and no one else has to 'negotiate' their neurosurgeons hefty fee and be responsible for all of it out of pocket.

Jim   
« Last Edit: February 06, 2007, 03:10:08 pm by Jim Scott »
4.5 cm AN diagnosed 5/06.  Retrosigmoid surgery 6/06.  Follow-up FSR completed 10/06.  Tumor shrinkage & necrosis noted on last MRI.  Life is good. 

Life is not the way it's supposed to be. It's the way it is.  The way we cope with it is what makes the difference.

ppearl214

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Re: Is This Ethical (Insurance Related)?
« Reply #16 on: December 31, 2006, 05:30:28 pm »
The problem is that when Horizon says they will pay 80% of a non-participating physician's fee, they mean 80% of what they deem reasonable, not what the doc actually charges. If it was 80% of the actual charge, that would be great, although for neurosurgery, that's still leaves a major burden.  Maybe other plans and insurers do pay more than mine to non-participating docs, I just don't know.

Yes, what they deem as "Reasonable and Customary (R&C)" according to insurance practice. Most dr's will accept what insurance companies pay as "R&C" and leave the rest alone.  If memory serves me right, this is based on the "contracted" rates the the dr's have with the ins. plans they accept (as Jim noted above).

Typically, a dr will be fine with the "R&C" pmt and leave it alone after that. I do know of some dr's that will try to recupe the different but haven't heard of such in a very long time.  If a dr is out of network and still accepts your insurance, they will (for the most part) accept a lower payment (say... if at 70/30 instead of 80/20, etc) and may possibly try to recupe the difference as well.

For a dr to outright note that a different physician will bill on their behalf, then turn over the monies to the treating dr.... well, I have to agree with roub1 and I would report it to the State Board of Registration of Physicians for your state, as well as the AG's office.

Just my thoughts.

Phyl
"Gentlemen, I wash my hands of this weirdness", Capt Jack Sparrow - Davy Jones Locker, "Pirates of the Carribbean - At World's End"

jfl

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Re: Is This Ethical (Insurance Related)?
« Reply #17 on: January 02, 2007, 07:02:21 pm »
Hi - I would not go to that dr. I have worked in health insurance for 7 yrs. MAny drs do not take insurance for various reasons.I live in NJ and I had a 2.6 cm AN- at the time I lived in NC, but all my family lives in NJ. We found one of the best neurosurgeons - Dr. Philip Steig located at Cornell/NY Presbyterian in NYC.  He also is not a participating provider for my insurance company...BUT he does negotiate a fee w/ them. The office works very well w/ both you and the insurance company. I got my surgery paid in-network. I highly recomment him, he also works w/ an otlaryngologist names Dr. Samuel Selesnick.

I find it very suspicous about this other dr, in fact I would report that type of activity to the nj dept of health.

If you have any questions regarding the dr's at Cornell, please feel free to ask.

Good Luck,
Jill

amymeri

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Re: Is This Ethical (Insurance Related)?
« Reply #18 on: January 03, 2007, 11:38:51 am »
I would consider going to a major medical center associated with a teaching hospital.  My neurosurgeon operated on me for 13 hours and my ENT worked on me as well for about 4-5 hours.  They both billed $10,500 (or my insurance paid them that) and I had a $100 copay to each.  That's it.  I have Aetna and work for the hospital, so there was no question the doctors would accept the insurance.  I would seek a specialist NOT soley in private practice as they are more likely to accept many insurances.

My worry is that if you go somewhere and you are negotiating private payment then if there are complications you are stuck with that bill as well.  If you go to someone who accepts your insurance you are protected in case of a longer stay, more interventions, etc.

Amy

Amy

4 cm right AN removed restrosigmoid 4/13/06
Partial facial paralysis, SSD and trigeminal numbness for now

okiesandy

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Re: Is This Ethical (Insurance Related)?
« Reply #19 on: January 03, 2007, 12:07:14 pm »
As a former insurance agent I can tell you, that anytime you participate in something like this there is a very real possibility that if found out your insurance company can deny any or all of your claims. What is the point of having insurance if a doctor will not accept it?

I was going to have surgery with Dr. Brackmann and found out our insurance would only cover as out of network and at a price they would pay locally. HEI and St. Vencents would negoiate a very reasonable cash price that was less than our out of pocket expense would have been if we had let the insurance pay what they would pay and we cover the difference.

Our insurance management company did bring up a question that we had not thought of. What if someting goes wrong and you do not have insurance coverage? In other words say we negoiated a cash price and something went wrong? You have not negoiated that unexpected expense.  We are not finiancially challanged, however, this extra could have broke the bank and put us in debt for many years.

For many reasons, I chose to cancel surgery and go with Cyberknife locally. I could not be more pleased with my decision. Sometimes a higher power seems to work in our favor. I truly believe in gut feelings and have not gone wrong with them yet.

Blessings,

Sandy
Cyberknife 1/2006
Clinton Medbery III & Mary K. Gumerlock
St Anthony's Hospital
Oklahoma City, OK
Name of Tumor: Ivan (may he rest in peace)

Ellid

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Re: Is This Ethical (Insurance Related)?
« Reply #20 on: January 04, 2007, 09:09:04 pm »
The problem is that when Horizon says they will pay 80% of a non-participating physician's fee, they mean 80% of what they deem reasonable, not what the doc actually charges. If it was 80% of the actual charge, that would be great, although for neurosurgery, that's still leaves a major burden.  Maybe other plans and insurers do pay more than mine to non-participating docs, I just don't know.

Anyway, I hate to feel that I have to select the surgeon on the basis of his participation in my plan, rather than his competence.  I wonder if the big guys in NYC like Dr Post (Mt Sinai) or Dr Stieg (Weill-Cornell) take most insurance plans.  I bet they don't!



I work in a mental health office, and I have never heard of such a thing.  I STRONGLY urge you to check with a doctor affiliated with a major teaching hospital in New York, Philadelphia, or Boston.  You will be better off financially and very likely medically if you go with a doctor who accepts insurance.

Oh, to answer your question about Massachusetts:  Dr. McKenna of Mass Eye & Ear, whom I will be seeing on Monday, takes medical insurance.  His reputation is excellent and he trained at the House Clinic in LA.  I will also be seeing Dr. Mason in Springfield on the 16th.  He also takes Blue Cross/Blue Shield, and is a consultant at the Clarke School for the Deaf.  I'm not sure either of these doctors would be allowed surgical or admitting privileges at their respective hospitals if they *didn't* take insurance.

Diagnosed 12/8/06 with 1.6 x 1.4 x 1.3 cm AN right side.  Currently on watch-and-wait with Dr. Michael McKenna, Mass Eye & Ear Infirmary, Boston.

Ellid

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Re: Is This Ethical (Insurance Related)?
« Reply #21 on: January 04, 2007, 09:10:29 pm »
fenimore, that may be the case in NJ and I feel that having to fork over that many thousands of dollars since you have to "negotiate" directly with the dr's is .... well, to me.... not kewl.  I have BC/BS... not one penny came out of pocket for my treatment.  Only my Rx's.  Even to do an 80/20 based on PPO in network (or even 70/30 out of network) is more reasonable. Have you researched hopsitals in NYC or even Philly that can do your treatment? 

This is really sending a red flag and can understand and respect what you are saying...... but, hard to swallow.

Phyl

You have BC/BS too?  *phew*  That's a major weight off my mine considering that we're in the same state!  I was dreading the thought of co-payments for whatever treatment I end up choosing.
Diagnosed 12/8/06 with 1.6 x 1.4 x 1.3 cm AN right side.  Currently on watch-and-wait with Dr. Michael McKenna, Mass Eye & Ear Infirmary, Boston.

krbonner

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Re: Is This Ethical (Insurance Related)?
« Reply #22 on: January 05, 2007, 07:33:12 am »
You have BC/BS too?  *phew*  That's a major weight off my mine considering that we're in the same state!  I was dreading the thought of co-payments for whatever treatment I end up choosing.

I have BC/BS, too, and paid very minimally for all my appts, surgery, Rx, and follow-ups.  No hassles or anything!

Good luck.  Let us know what happens on Monday.

Katie
diagnosed June 2005
2.3cmx1.6cmx1.4cm left AN
translab Sept 13, 2006; Drs. McKenna and Barker in MA (MEEI/MGH)

ppearl214

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Re: Is This Ethical (Insurance Related)?
« Reply #23 on: January 05, 2007, 08:40:52 am »
another here in Mass with BC/BS.... only have had to pay my dr office visit co-pmt and my Rx plan co-pays.  Never saw a bill from Beth Israel for any portion of my CK treatment.  My treatment dr's there also bill via Harvard Medical, so although they bill separately, I still have not seen a thing.

Phyl

You have BC/BS too?  *phew*  That's a major weight off my mine considering that we're in the same state!  I was dreading the thought of co-payments for whatever treatment I end up choosing.

I have BC/BS, too, and paid very minimally for all my appts, surgery, Rx, and follow-ups.  No hassles or anything!

Good luck.  Let us know what happens on Monday.

Katie
"Gentlemen, I wash my hands of this weirdness", Capt Jack Sparrow - Davy Jones Locker, "Pirates of the Carribbean - At World's End"

Battyp

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Re: Is This Ethical (Insurance Related)?
« Reply #24 on: January 05, 2007, 09:10:15 pm »
Bruce they forgot to send mine too...oh wait they cancelled me  LOL  No originally when I signed up for them I had to call and request cards.

Enzo99

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Re: Is This Ethical (Insurance Related)?
« Reply #25 on: January 06, 2007, 02:59:59 pm »
My brother is an orthopedic surgeon here in NJ.  For a total hip replacement, he'll charge $6000.  To my way of thinking, that's not a pretty good price for giving someone back their ability to do something as basic as walk without pain.  I'm factoring in his years of training, the risk he assumes every time he operates, his malpractice premiums, and the intuitive, intrinsic value of the services he provides.  But, Medicare reimburses him no more than $2500 for a total hip, and many (not all, but a lot) of private insurers base their R&C figures on Medicare and pay about the same.  After 20 years of practice, he still participates in most plans anyway, because he is based in an urban area and he knows that many of his longtime patients would not be able to come to him anymore if he dropped out of their plan.   Orthopedics is a bit different surgical specialty because you tend to form a lasting relationship with the orthopedist.  Everybody gets muscle and joint aches and pains, but thankfully few of us get ANs.    In most other surgical specialties you'll see the surgeon once before the surgery, and maybe 2-3 times post-op.  They don't have the same incentive of an ongoing relationship-in fact, if they do their jobs right, you'll never have to see them again.  The point I'm trying to make is that "reasonable and customary" is usually neither.  I'm not surprised that surgeons in the ultra high-risk fields like neurosurgery feel that they should not let the insurers tell them what they should make on a procedure.  I know of no physician or surgeon who would knowingly send someone into bankruptcy, but when a car dealer doesn't worry about you when you take out a loan to buy a fancy car, I'm not sure why a physician or surgeon shouldn't be able to ask the patient for a substantial portion of his or her fee, even if the patient has to make some financial sacrifices. 

Jim Scott

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Re: Is This Ethical (Insurance Related)?
« Reply #26 on: January 06, 2007, 04:19:51 pm »
My brother is an orthopedic surgeon here in NJ.  For a total hip replacement, he'll charge $6000.  To my way of thinking, that's not a pretty good price for giving someone back their ability to do something as basic as walk without pain.  I'm factoring in his years of training, the risk he assumes every time he operates, his malpractice premiums, and the intuitive, intrinsic value of the services he provides.  But, Medicare reimburses him no more than $2500 for a total hip, and many (not all, but a lot) of private insurers base their R&C figures on Medicare and pay about the same.  After 20 years of practice, he still participates in most plans anyway, because he is based in an urban area and he knows that many of his longtime patients would not be able to come to him anymore if he dropped out of their plan.   Orthopedics is a bit different surgical specialty because you tend to form a lasting relationship with the orthopedist.  Everybody gets muscle and joint aches and pains, but thankfully few of us get ANs.    In most other surgical specialties you'll see the surgeon once before the surgery, and maybe 2-3 times post-op.  They don't have the same incentive of an ongoing relationship-in fact, if they do their jobs right, you'll never have to see them again.  The point I'm trying to make is that "reasonable and customary" is usually neither.  I'm not surprised that surgeons in the ultra high-risk fields like neurosurgery feel that they should not let the insurers tell them what they should make on a procedure.  I know of no physician or surgeon who would knowingly send someone into bankruptcy, but when a car dealer doesn't worry about you when you take out a loan to buy a fancy car, I'm not sure why a physician or surgeon shouldn't be able to ask the patient for a substantial portion of his or her fee, even if the patient has to make some financial sacrifices. 

Enzo:

Sorry, but your comparison of a car dealer to a surgeon is seriously flawed.  A 'fancy' car - or any car - is a want, not a need.  AN surgery (or radiotherapy) is always a need.  A real physical need.  A car is something that one can do without, if necessary.  Not so with a growing Acoustic Neuroma tumor that must be treated.  As my neurosurgeon bluntly told me following his diagnosis: "this thing can kill you".   He was correct. 

A physician - especially a surgeon - is assumed by most folks to have made the many financial and physical sacrifices necessary to enter the field of medicine (and his or her speciality) based on a desire to help suffering people, first and foremost.  Of course a doctor/surgeon deserves to be paid - and paid well - for their years of training and expertise.  Few reasonable people would begrudge them their fees.  However, not many of us have thousands or, more realistically, tens of thousands of dollars sitting in a vault that we can just hand over to a surgeon because he won't accept our medical medical insurance, no matter how expert the doctor may be in their field.  That is why medical insurance has become so vital - and is such a hot issue, politically.  It affects almost everyone. 

I realize that I can only speak for myself here:  My medical insurance - through my wife's employer - costs us about $2,600. per year (for both of us) -  or close to $48. out of every weeks paycheck.  If we had to pay for it without the benefit of the group rate and her employer's subsidy, it would very likely be unaffordable for us.  We're grateful for the opportunity to have medical coverage at a price we can afford, even if there are co-pays, deductables ($500. per year) and other expenses not covered by our Blue Cross plan.  I think most folks are in a similar position regarding health insurance. 

Now, if I have a medical problem that requires me to engage a surgeon to perform a certain procedure and that surgeon refuses to accept my medical insurance as payment, forcing me to make a personal committment to pay him/her out of my pocket (while I'm still paying for my now-rejected medical insurance) because the doctor doesn't think he/she will receive (from the medical insurance company) what he or she deserves as a fee, that is their perogative.  Just as it is mine to immediately look elsewhere for a different surgeon - and they are not all that hard to find in the bigger population centers.  However, I believe that refusing to accept any medical insurance (on the part of a surgeon) is downright arrogant.  It demonstrates to me that this particular doctor is more concerned with the fee than the patients well-being.  Frankly, big reputation or not, I don't even want that kind of person doing surgery on me, thanks.  I pay good money for decent medical insurance and if a surgeon won't accept it based on the doctor's conclusion that their services are worth more money than the insurance company will pay, then I have to legitimately question that doctor's committment.  It's not as if they are going to be paid some ridiculously low amount, either. 

My wife underwent extensive back surgery (a fusion) in September, 2005 with two very experienced neurosurgeons performing the delicate surgery.  Their combined bill was around $60,000.  Blue Cross paid them a bit over $32,000. - total - and neither surgeon appeared to feel deprived or mentioned that they felt taken advantage of.  My theory is that most doctors (surgeons, anyway) submit a high bill to the insurance company but expect to be paid much less from the insurer.  However, it's obviously enough to make continuing their medical practice financially worthwhile.  I seriously doubt any neurosurgeons are living on the poor side of town or driving beat-up old cars these days, unless they choose to do so.  Again, I don't begrudge these surgeons (or any surgeon or M.D.) their high incomes - they certainly earn it - but to refuse to accept the expensive medical insurance of working-class people and demand they pay him or her 'out-of-pocket' for his or her surgical services smacks of an elitism and haughtiness that I find deeply disappointing in a physician.       

My neurosurgeon charged $23,000. for his services (an 8½-hour surgical procedure) and his very capable surgical assistant charged $5,000. for her services.  Blue Cross paid almost the full amount, as it was reasonable.  Other physicians involved in my AN surgery also charged reasonable fees.  I had to pay a small amount, the co-pay portion, to most of them.  My neurosurgeon never asked me for a dime, personally.  He told me upfront that my well-being was more important to him than a fee.  He said he would accept whatever Blue Cross paid and if there were a co-pay due, his office would take $10. per month if I wanted.  There was no co-pay due.  My account is paid in full with this fine surgeon.  God bless him.

Granted, that is my personal experience.  However, it shows me that only some surgeons are rejecting medical insurance as payment and, in effect, if not intent, telling would-be patients that they must now add financial worries to their list of problems by demanding the would-be patient negotiate the doctor's fee and pay whatever the fee is 'out-of-pocket', even if its tens of thousands of dollars.  If this attitude ever becomes the norm, it is not going to fly with the general public.  I fear that it will eventually create a demand for 'national health insurance' that some politicians are all-too eager to impose on all of us, patients and physicians, alike.   If and when that situation ever occurs, surgeons dismissively refusing patients health insurance and demanding a 'negotiation' that requires the patient pay the doctor 'out-of-pocket' will be a big reason why.   I hope this doesn't come to pass.

I deeply respect surgeons and I admire most physicians, but few people can afford to write a personal check for the fees they charge. That's whymost of us pay good money each month for medical ('health') insurance.  It isn't about trying to deny a surgeon his or her fee but that surgeons who don't like the insurance industry's fee scale want to reject it and force patients to shoulder the financial burden, alone - when they are already paying for employeer-subsidized 'health' insurance.  I believe that is the wrong approach.  It will end up hurting these surgeons.  One fine day, they'll find themselves stuck with a government ('single-payer') medical insurance scheme that they cannot opt out of and that will probably pay them less than before - for the same operation.  Who benefits from that?  Obviously: no one. 

Ultimately, this is a political issue and will probably be decided by politicians, to our regret.  Some surgeons putting hapless patients on the spot for a hefty surgical fee is not only unfair (although completely legal, of course) but destructive and below the standards of what I would normally expect of someone who took the Hippocratic Oath.  Surgeons are hardly car dealers and shouldn't be acting as if they were, refusing medical insurance and making would-be patients, who may be very much in need of their help, 'negotiate' the doctor's fee while the good doctor offers financing advice to help you pay his bill.  That is a sad state of affairs. If this is what lies in store for the future of health care in the U.S., get ready to say 'hello' to mandated government-controlled health care that will leave both doctors and patients longing for the good old days when complaining about medical insurance pay rates (and co-pays, etc) were the least of the doctors - or the patients - complaints. 


Jim[/color]
« Last Edit: January 10, 2007, 04:04:24 pm by Jim Scott »
4.5 cm AN diagnosed 5/06.  Retrosigmoid surgery 6/06.  Follow-up FSR completed 10/06.  Tumor shrinkage & necrosis noted on last MRI.  Life is good. 

Life is not the way it's supposed to be. It's the way it is.  The way we cope with it is what makes the difference.

Obita

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Re: Is This Ethical (Insurance Related)?
« Reply #27 on: January 09, 2007, 08:50:20 pm »
yippee Bruce.  MRI time??  I bet you are very excited to get this one.......

Kathy

ps:  about the orthopedic surgeon analogy above.......my total hips took 45 min. ea. from start to finish - $2,500.00 seems like a fair price to me.  Don't doctors say the bill is $6,000.00 so they can get their 2,500.00?  Just wondering.......

Kathy - Age 54
2.5 cm translab May '04
University of Minnesota - Minneapolis
Dr. Sam Levine - Dr. Stephen Haines

chrissmom

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Re: Is This Ethical (Insurance Related)?
« Reply #28 on: January 14, 2007, 12:53:17 pm »
We live in Pennsylvania and I've heard of these new health plans where you negotiate directly with the doctors.  In this case, I agree with everyone else...don't do it.  Get out of there and fast.  Christopher had 6 surgeries last year and we are already over $500,000 in Insurance.  I'd hate to see anyone pay that.  Please, please, please research your doctors.  Many have websites that can tell you the Insurance that is accepted there.  These 2 doctors smell fishy to me too.  This is a huge and very serious operation.  The last thing you need to worry about will be finances.  There are better doctors out there   Makes me wonder what shortcuts they'll take with your health.

kristin

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Re: Is This Ethical (Insurance Related)?
« Reply #29 on: February 04, 2007, 08:03:28 pm »
not sure you need my input here. but i do medical billing and i think i know what's going on here. the assisting doctor cannot bill the same claims as the primary doctor does on the same date of service because it would be denied by the insurance. SO..what happens is the primary doctor bills and then pays the assisting doctor out of his pocket.  i don't think it's unethical. i don't like the fact that he told you not to say anything to your insurance or he'd get in trouble..that's kinda freaky. i'd not go there if i were you.

kristin in montana
8 x 5 mm Left Acoustic Neuroma
Middle Fossa
House Ear Clinic
Dr. Derald Brackmann, Dr. William Hitselberger
April 14, 2005

"I have told you these things, so that in me you may have peace. In this world you will have troubles. But take heart! I have overcome the world." John 16:33